Shipping Policy

 

At Operate, we strive to ensure a smooth and efficient shipping process to deliver your orders in a timely manner. Please review the following shipping details to understand how we handle both domestic and international shipments.

Domestic Shipping: For orders within Australia, Operate utilizes the services of AusPost and CouriersPlease to ensure reliable and secure delivery to your doorstep. Our domestic shipping process is designed to provide you with a convenient experience.

International Shipping: Operate extends its reach beyond borders to provide international customers with quality products. To cater to our global clientele, we partner with AusPost and DHL for international shipping. This allows us to offer fast and dependable delivery to various destinations around the world.

Shipping Timeframes: We understand the importance of receiving your order promptly. Our standard shipping timeline for both domestic and international orders is typically within 1 week from the date of your purchase. This ensures that your items reach you in a timely manner.

However, in certain rare cases, factors beyond our control, such as customs processing, unforeseen weather conditions, or logistical challenges, may contribute to a delay. Therefore, please be aware that there might be instances where shipping takes up to 2 weeks. Rest assured, we will keep you informed of any significant delays that might occur.

Order Tracking: For enhanced convenience, Operate provides order tracking information for all shipped orders. Once your order has been dispatched, we will share the tracking details with you via email. This allows you to monitor the progress of your shipment and have an estimated delivery date in mind.