Privacy Policy

Thank you for choosing to shop with Operate! This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our Shopify store or make a purchase from us. We take your privacy seriously and are committed to protecting your personal information. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you. The types of information we collect include:

  • Personal Information: When you make a purchase or create an account, we may collect personal information such as your name, email address, shipping address, billing address, and payment information.

  • Device and Usage Information: We may collect information about the device you use to access our website, such as your IP address, browser type, and operating system. We also collect information about your interactions with our website, including the pages you visit and the actions you take.

  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing and shopping preferences. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Processing and Fulfillment: We use your personal information to process and fulfill your orders, communicate with you about your order status, and provide customer support.

  • Improving Our Services: We analyze usage data to understand how our customers use our website and to improve our services, products, and user experience.

  • Marketing and Promotions: With your consent, we may send you promotional emails or messages about our products, special offers, and updates. You can opt out of these communications at any time.

  • Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your information with third-party service providers who help us operate our business, such as payment processors, shipping partners, and marketing agencies.

  • Legal Requirements: We may disclose your information to comply with legal obligations, enforce our policies, or respond to lawful requests from public authorities.

4. Your Choices

  • Account Information: You can access and update your account information by logging into your account on our website.

  • Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails.

  • Cookies: You can manage cookies through your browser settings.

5. Security

We use reasonable administrative, technical, and physical measures to protect your personal information. However, no data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your information.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website or by other means.

7. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at support@operatesneakers.com.

Thank you for choosing Operate! Your privacy is important to us.